How FaltaPay licensing works
FaltaPay uses Freemius to handle licensing, updates and support. It is sold as a single paid plugin with no free tier, so a licence key is part of getting the plugin running, not an optional upgrade.
A licence gates one thing only: the Pro integrations (MemberPress, Paid Memberships Pro, LifterLMS, Tutor LMS and GiveWP). WooCommerce and ProfilePress, which ship in the base plugin, keep accepting payments with or without an active licence. This is deliberate: a lapsed licence must never be able to interrupt a live checkout.
Connect your licence after activation
The first time you activate FaltaPay, it shows a connection screen before letting you into the settings. Because FaltaPay has no free tier, there is no Skip option here; enter the licence key from your purchase email to continue.
If you activated the plugin without a key to hand, you can still reach FaltaPay > Settings and configure your gateway and WooCommerce or ProfilePress integration; only the Pro integrations stay locked until you activate a licence.
The Account screen
Once connected, Freemius adds Account and Pricing items to the FaltaPay admin menu, alongside Settings, Integrations and Logs.
FaltaPay > Account shows your licence key, its status, and Activate License / Deactivate License buttons. This is also where you manage billing and see which plan you are on.
What happens without an active licence
On FaltaPay > Integrations, each Pro integration’s card shows Needs a licence instead of a working switch, with an Activate licence link straight to checkout.
If a Pro integration was switched on and working, then the licence lapses or is deactivated, FaltaPay shows a site-wide admin notice: “FaltaPay Pro has no active licence. The Pro integrations are switched off, so their subscription renewals will not be charged.” This is worth acting on quickly if you are selling recurring memberships or donations through one of the Pro integrations: existing subscriptions stop renewing until the licence is active again, even though nothing about the subscription itself has changed.
Deactivating or losing a licence does not delete anything. Your gateway credentials, switched-on payment methods, entity IDs and integration choices all stay exactly as they were, for every integration, including the Pro ones. Reactivating the same licence, or a new one, brings the Pro integrations straight back to where you left off.
Upgrading or renewing
Click Pricing in the FaltaPay admin menu, or Activate licence on any locked Pro integration card, to reach checkout. FaltaPay is sold as a single plan, so there is nothing to choose between; this takes you straight to that plan’s checkout rather than a page comparing options.
Moving your licence to a different site
A FaltaPay licence key can be active on a limited number of sites at once, depending on what you purchased. To move it from one site to another:
- On the old site, go to FaltaPay > Account and click Deactivate License.
- On the new site, go to FaltaPay > Account and enter the same licence key, then click Activate License.
Deactivating on the old site does not remove the FaltaPay plugin or any of its settings there; it only frees up the licence seat. If you plan to keep using FaltaPay’s free tier of integrations (WooCommerce, ProfilePress) on the old site, you can leave the plugin active there with the licence deactivated; the Pro integrations there will show as needing a licence again.
Uninstalling
Deleting the FaltaPay plugin from Plugins tells Freemius the install is gone, which is separate from your licence: deactivate the licence first if you intend to reuse the key elsewhere, otherwise it stays attached to a site that no longer has the plugin installed.
By default, deleting the plugin keeps your FaltaPay settings in the database, so reinstalling later restores your configuration. To have your credentials, gateway choices and method settings removed permanently when the plugin is deleted, turn on Remove FaltaPay data on uninstall under FaltaPay > Settings > Advanced beforehand. Leave it off if there is any chance you will reinstall.
Troubleshooting
“Activate License” fails with an invalid key error. Check you copied the whole key from your purchase email with no leading or trailing spaces, and that it has not already reached its site limit; deactivate it on another site first if needed.
A Pro integration still shows “Needs a licence” after activating. Refresh the Integrations screen; the status is read fresh on each page load. If it persists, check FaltaPay > Account confirms the licence as active for this site specifically, not just valid in general.
I deactivated my licence and now WooCommerce payments have stopped too. This should not happen: WooCommerce and ProfilePress are never gated by the licence. If payments have genuinely stopped, the cause is unrelated to licensing; see Webhooks and callbacks.